We are a company incorporated in England and Wales with company number 04734630 and registered at 13 Portland Road, Edgbaston, Birmingham B16 9HN. You can find Cloud 9 Event Management online at
We are committed to protecting your privacy and the confidentiality of your personal information. Our policy is not just an exercise in complying with the law, but a continuation of our respect for you and your personal information.
We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR) (as amended).
Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
WHAT INFORMATION DO WE COLLECT?
We collect information from you when you create an account and subscribe to our service on our website, or when you subscribe to our newsletter, complete a form or email
When registering on our site, as appropriate, you may be asked to enter your: name and e-mail address and financial payment details.
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways:
To provide our services
For internal record keeping;
To personalise your experience (your information helps us to better respond to your individual needs);
To send periodic emails (the email address you provide may be used to send you information, respond to enquiries, and/or other requests or questions).
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, provide or access your personal information.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Any financial or payment related information you provide on our website when you subscribe are provided directly to our payment processing third party partner and are not stored or processed by us. This third party have secure GDPR measures in place to ensure your data is safe.
You have the following rights in relation to your personal data:
Right to access: the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reason why.
Right to correct: the right to have your data rectified if it is inaccurate or incomplete.
Right to erase: the right to request that we delete or remove your data from our systems.
Right to restrict our use of your data: the right to “block” us from using your data or limit the way in which we can use it.
Right to data portability: the right to request that we move, copy or transfer your data.
Right to object: the right to object to our use of your data including where we use it for our legitimate interests.
To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your data (where consent is our legal basis for processing your data), please contact us via the email address:
If you are not satisfied with the way a complaint you make in relation to your data is handled by use, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website at https://ico.org.uk/.
It is important that the data we hold about you is accurate and current. Please keep us information if your data changes during the period for which we hold it.
DATA RETENTION PERIOD
LINKS TO OTHER WEBSITES
TERMS AND CONDITIONS
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
CHANGES TO THIS POLICY
© Out of Office